Privacy Policy

1. Data Controller

D4.FR
21 bis rue de Simplon, 75018 Paris, France
Email: contact@d4.fr
D4.FR is the data controller for personal data collected via the d4.fr website and its services.

2. Data Collected

We collect the following categories of personal data:

a) Via the contact / demo request form

• First and last name
• Professional email address
• Phone number (optional)
• Company or organization name (optional)
• Professional profile (freelancer, agency, hosting provider, provider)
• Number of hosted sites
• Areas of interest related to Orbiter
• Infrastructure description (optional)
• Preferred date and time slot for contact

b) Browsing data

• IP address
• Browser type and operating system
• Pages visited and visit duration
• Referral source (referrer)

3. Processing Purposes

Personal data is collected and processed for the following purposes:

• Management of contact and demo requests: responding to your requests, scheduling demonstrations, contacting you back (legal basis: pre-contractual measures, Art. 6.1.b GDPR)
• Commercial relationship: license management, billing, technical support (legal basis: contract performance, Art. 6.1.b GDPR)
• Service improvement: anonymized browsing statistics (legal basis: legitimate interest, Art. 6.1.f GDPR)
• Communication: information about our products and services, with your prior consent (legal basis: consent, Art. 6.1.a GDPR)

4. Data Retention Period

Personal data is retained for the following periods:

• Contact / demo requests: 12 months from the request, unless a commercial relationship is established
• Client data: for the entire duration of the contractual relationship, then 3 years after the end of the contract for prospecting purposes, and 5 years in archive for legal obligations
• Browsing data: 13 months maximum

5. Data Recipients

Personal data is intended exclusively for D4.FR internal teams (sales, technical and support teams). We never sell, rent or transfer your personal data to third parties for commercial purposes.

Data may be transmitted to:

• Our hosting provider (for secure data storage)
• Our technical subcontractors (only in the context of service delivery, with appropriate contractual guarantees)
• Competent authorities in case of legal obligation

6. Transfers Outside the EU

Personal data is hosted within the European Union. In case of transfer outside the EU, appropriate safeguards are implemented in accordance with the GDPR (standard contractual clauses, adequacy decision, etc.).

7. Data Security

D4.FR implements appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction:

• Encrypted communications (HTTPS/TLS)
• Restricted data access (authentication, permissions)
• Regular backups
• Regular system and software updates

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

• Right of access: obtain confirmation that data concerning you is being processed and obtain a copy (Art. 15)
• Right to rectification: have inaccurate or incomplete data corrected (Art. 16)
• Right to erasure: request the deletion of your data under the conditions provided by the GDPR (Art. 17)
• Right to restriction: request restriction of the processing of your data (Art. 18)
• Right to data portability: receive your data in a structured, commonly used format (Art. 20)
• Right to object: object at any time to the processing of your data for reasons relating to your particular situation (Art. 21)
• Right to withdraw consent: withdraw your consent at any time for processing based on it (Art. 7)

To exercise your rights, contact us at: contact@d4.fr

You may also file a complaint with the CNIL (French National Commission for Data Protection): www.cnil.fr

9. Cookies

The Site may use technical cookies necessary for the operation of the site (session, CSRF). These cookies are essential and do not require your consent.

If audience measurement cookies or third-party cookies are implemented, your consent will be requested beforehand via an information banner.

You can configure your browser to block cookies at any time. Blocking certain cookies may affect the operation of the Site.

10. Anti-Spam Protection

Our contact form uses an anti-spam protection technique (hidden "honeypot" field) that does not collect any additional personal data. This technique filters automated submissions without impacting the user experience.

11. Modifications

This privacy policy may be updated at any time. The last update date is indicated at the top of this page. We encourage you to review it regularly.

12. Contact

For any questions regarding the protection of your personal data:
D4.FR
21 bis rue de Simplon, 75018 Paris, France
Email: contact@d4.fr