Privacy Policy

1. Data Controller

D4.FR
21 bis rue de Simplon, 75018 Paris, France
Email: contact@d4.fr
D4.FR is the data controller for personal data collected via the d4.fr website and its services.

2. Data Collected

We collect the following categories of personal data:

a) Via the contact / demo request form

• First and last name
• Professional email address
• Phone number (optional)
• Company or organization name (optional)
• Professional profile (freelancer, agency, hosting provider, provider)
• Number of hosted sites
• Centres d'interet relatifs a Orbiter
• Description de l'infrastructure (facultatif)
• Preferred date and time slot for contact

b) Browsing data

• IP address
• Type de navigateur et systeme d'exploitation
• Pages visited and visit duration
• Source d'arrivee (referrer)

3. Processing Purposes

Personal data is collected and processed for the following purposes:

• Management of contact and demo requests: responding to your requests, scheduling demonstrations, contacting you back (legal basis: pre-contractual measures, Art. 6.1.b GDPR)
• Commercial relationship: license management, billing, technical support (legal basis: contract performance, Art. 6.1.b GDPR)
• Service improvement: anonymized browsing statistics (legal basis: legitimate interest, Art. 6.1.f GDPR)
• Communication: information about our products and services, with your prior consent (legal basis: consent, Art. 6.1.a GDPR)

4. Data Retention Period

Personal data is retained for the following periods:

• Contact / demo requests: 12 months from the request, unless a commercial relationship is established
• Client data: for the entire duration of the contractual relationship, then 3 years after the end of the contract for prospecting purposes, and 5 years in archive for legal obligations
• Browsing data: 13 months maximum

5. Data Recipients

Personal data is intended exclusively for D4.FR internal teams (sales, technical and support teams). We never sell, rent or transfer your personal data to third parties for commercial purposes.

Data may be transmitted to:

• Our hosting provider (for secure data storage)
• Our technical subcontractors (only in the context of service delivery, with appropriate contractual guarantees)
• Les autorites competentes en cas d'obligation legale

6. Transfers Outside the EU

Les donnees personnelles sont hebergees au sein de l'Union Europeenne. En cas de transfert hors UE, des garanties appropriees sont mises en place conformement au RGPD (clauses contractuelles types, decision d'adequation, etc.).

7. Data Security

D4.FR implements appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction:

• Encrypted communications (HTTPS/TLS)
• Restricted data access (authentication, permissions)
• Regular backups
• Regular system and software updates

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

• Droit d'acces : obtenir la confirmation que des donnees vous concernant sont traitees et en obtenir une copie (art. 15)
• Right to rectification: have inaccurate or incomplete data corrected (Art. 16)
• Droit a l'effacement : demander la suppression de vos donnees dans les conditions prevues par le RGPD (art. 17)
• Right to restriction: request restriction of the processing of your data (Art. 18)
• Right to data portability: receive your data in a structured, commonly used format (Art. 20)
• Droit d'opposition : vous opposer a tout moment au traitement de vos donnees pour des raisons tenant a votre situation particuliere (art. 21)
• Right to withdraw consent: withdraw your consent at any time for processing based on it (Art. 7)

To exercise your rights, contact us at: contact@d4.fr

Vous pouvez egalement introduire une reclamation aupres de la CNIL (Commission Nationale de l'Informatique et des Libertes) : www.cnil.fr

9. Cookies

The Site may use technical cookies necessary for the operation of the site (session, CSRF). These cookies are essential and do not require your consent.

Si des cookies de mesure d'audience ou des cookies tiers sont mis en place, votre consentement sera demande prealablement via un bandeau d'information.

You can configure your browser to block cookies at any time. Blocking certain cookies may affect the operation of the Site.

10. Anti-Spam Protection

Notre formulaire de contact utilise une technique de protection anti-spam (champ cache « honeypot ») qui ne collecte aucune donnee personnelle supplementaire. Cette technique permet de filtrer les soumissions automatisees sans impacter l'experience utilisateur.

11. Modifications

This privacy policy may be updated at any time. The last update date is indicated at the top of this page. We encourage you to review it regularly.

12. Contact

For any questions regarding the protection of your personal data:
D4.FR
21 bis rue de Simplon, 75018 Paris, France
Email: contact@d4.fr